Product & Team Playbooks
Design cookie and tracking policies
Cookies and tracking technologies are central to how websites measure engagement and serve personalized content. Under GDPR and CPRA, companies must clearly disclose these practices, give users meaningful choice, and ensure tracking does not occur without proper consent or opt-out options.
Design Cookie and Tracking Policies
Cookies and tracking technologies are central to how websites measure engagement and serve personalized content. Under GDPR and CPRA, companies must clearly disclose these practices, give users meaningful choice, and ensure tracking does not occur without proper consent or opt-out options.
Key Requirements
GDPR: Requires opt-in consent before placing non-essential cookies (e.g., analytics, advertising).
CPRA: Requires an opt-out option for selling or sharing personal information through cookies or trackers.
Both laws demand transparency and clear language in cookie banners and policies.
Building a Cookie Banner
Display on first visit with clear, plain language.
Provide “Accept” and “Reject” options with equal visibility.
Link to a detailed cookie policy.
Remember and honor user preferences for future visits.
Crafting a Cookie Policy
List categories of cookies: essential, functional, analytics, advertising.
Explain the purpose of each category in simple terms.
Identify third-party cookies and provide links to their policies.
Describe how users can manage or withdraw consent at any time.
Example: Policy Snippet
“Our site uses cookies to improve your experience, analyze traffic, and deliver personalized ads. You can manage your preferences at any time by selecting Accept or Reject in our cookie banner or by visiting your cookie settings.”
Implementing Tracking Controls in Practice
Consent storage
Blocking scripts until consent
Opt-out link for CPRA
Quick Cookie & Tracking Checklist
Provide opt-in for non-essential cookies (GDPR)
Offer opt-out for selling/sharing personal data (CPRA)
Use clear, balanced cookie banner design
Maintain an up-to-date cookie policy with third-party disclosures
Store and respect user preferences consistently
Conclusion
Well-designed cookie and tracking policies turn a compliance burden into an opportunity to build trust. By giving users clear control over their data and honoring their choices, companies demonstrate transparency while staying ahead of regulatory requirements.